Managing repeat customers and recording customer preferences helps you to retain your customers. Make food allergy notes, record special events and birthdays. Make your customers feel unique and special by recording personal messages. It can be as easy as welcoming them with their nickname at the door!
Taking reservations is the core of your business, that's why we've made it so easy with iMagic Restaurant Reservation. Tap Make Reservation, enter the guest details, choose from available tables, and you're done! It's not only comfortable and fast, but it's also convenient. No matter what you're doing, you can always make a new reservation.
Knowing who is arriving at a glance is vital to finding guests bookings quickly. The last thing you need is to be wasting time! From our unique View Reservations screen, you can see exactly who is arriving, what time and which tables they have booked.
Need to know how many wait staff to put on for an evening? It's easy-peasy with the View Reservations screen. Select the date you're interested in, and you'll be able to see the details and a Table and Cover summary for that period.
Sometimes you're not busy, so taking a detailed reservation isn't required. But for business performance tracking, you still want to track which tables are being booked. No problem! With iMagic Restaurant Reservation, you can use the Walk-in feature and quickly seat your customers without wasting time. iMagic Restaurant Reservation will automatically make room for them and manage your existing bookings.
Want to save time when making reservations? Or maybe you want to find the most efficient layout of tables for your restaurant? Then try out our Visual Layout feature, it not only allows you to create a graphical image of the tables in your restaurant but you can also book a table by simply clicking on it! No need to remember where a table has been placed, iMagic Restaurant Reservation will show you.
Take the hassle out of setting up your tables with our Configuration Wizard. It will interactively ask and suggest which information to enter for the system's quick and easy setup. Need more control? That's easy too, as all of the settings can be overridden giving precise control.
Sometimes you might want to book entire sections of your restaurant for special functions, changing the physical layout, maybe adding or removing tables too. With iMagic Restaurant Reservation's Table Block feature, you can do just that. Put on extra tables during the busy holiday periods, or remove unneeded tables. It's quick and easy to do by group tables together with our Table Block system.
With no cost per booking charges, you can add a form to your website allowing you to take bookings online. Booking requests are then emailed to the restaurant allowing the booking to be made and confirmed. A far easier and cost-effective approach than cost-per-booking solutions like OpenTable.
Quickly make reservations on a single screen. Enter customer preferences, locate previous customers and recall. Management defined fields which can be made compulsory as reminders for busy staff. Simple and easy to use.
Management can define the available percentage of tables to avoid over working kitchen or floor staff. Creating Table Blocks for common table set ups and special occassions. Can optionally 'over book' to fit in with appropriate warnings. Staff can choose between Venues that management have defined.
Setup wizard gets you quickly started with the most common features. Then configure new features as and when you need them to avoid overload.
Create a Visual Layout rather than selecting tables from a list. Touch Screen support or use a mouse to select tables and see what is where.
Simple quick and easy charts and reports to see performance and bookings. Management can use to indicate performance and optimize reservation strategies.
As bookings are made the customer details are automatically stored. These can be used for returning bookings, as well as marketing to contact for promotions, etc.
See which customers have arrived, who is about to arrive and which tables need to be cleaned. Mark arrivals, walkins and see an overview quickly. Ideal for busy staff.
iMagic Restaurant Reservation is an easy to use software system that manages your reservations, customers and table management. The system enables you to manage more reservations efficiently, monitor performance of reservations over time and helps to achieve repeat business. The result is less cost to you and more resources being freed allowing you to grow your business.
Managers wanting more
efficient ways of managing reservations.
Management of guests helping you to stay in contact and increase repeat visits.
Tracking performance of marketing campaigns, keeping well performing advertising and
dropping more expensive less useful advertising and promotions.
Help in managing special event reservations, table management and group bookings.
iMagic has been developing
software for over 20 years. Our focus is on understanding our customers' needs.
Rather than focusing on technology first. Instead, we find the problems in a business
and then work towards a technical solution. Technology should be in place to serve people
and fulfill those needs.
Many years of experience.
Understand the restaurant business.
We put people first, technology second. It seems to work that way.