Managing repeat customers and recording customer preferences helps you to retain your customers. Make food allergy notes, record special events and birthdays. Make your customers feel unique and special by recording personal messages. It can be as easy as welcoming them with their nickname at the door!
Taking reservations is the core of your business, that's why we've made it so easy with iMagic Restaurant Reservation. Tap Make Reservation, enter the guest details, choose from available tables, and you're done! It's not only comfortable and fast, but it's also convenient. No matter what you're doing, you can always make a new reservation.
Knowing who is arriving at a glance is vital to finding guests bookings quickly. The last thing you need is to be wasting time! From our unique View Reservations screen, you can see exactly who is arriving, what time and which tables they have booked.
Some days of the week are busier than others. When the restaurant is at capacity, you have to turn away customers. Not anymore! Don't lose business and throw money away. With iMagic Restaurant Reservation, you can change the status of reservations, mark them as being at the bar, seated, ordered or departed. If guests have left early on one reservation, this gives you the chance to quickly clear the table and seat the walk-ins. Or provide them with a drink and send them to the bar! A complimentary drink can do wonders for a guest's patience.
With an economic downturn more than ever you don't want to turn away customers. With iMagic Restaurant Reservation you don't need to. Using our unique interactive reporting system, you can increase advertising during low periods and see what staff you need. Just click and select the dates to view, quickly finding the most effective balance.
iMagic Restaurant Reservation is so easy to use, you won't even need the manual. No cryptic buttons or options, iMagic Restaurant Reservation lets you see your reservations while you manage them. Use our easy to use interface to enter guest and booking details, and watch your bookings become organised before your eyes.
Take the hassle out of setting up your tables with our Configuration Wizard. It will interactively ask and suggest which information to enter for the system's quick and easy setup. Need more control? That's easy too, as all of the settings can be overridden giving precise control.
Sometimes you might want to book entire sections of your restaurant for special functions, changing the physical layout, maybe adding or removing tables too. With iMagic Restaurant Reservation's Table Block feature, you can do just that. Put on extra tables during the busy holiday periods, or remove unneeded tables. It's quick and easy to do by group tables together with our Table Block system.
With no cost per booking charges, you can add a form to your website allowing you to take bookings online. Booking requests are then emailed to the restaurant allowing the booking to be made and confirmed. A far easier and cost-effective approach than cost-per-booking solutions like OpenTable.
Quickly make reservations on a single screen. Enter customer preferences, locate previous customers and recall. Management defined fields which can be made compulsory as reminders for busy staff. Simple and easy to use.
Management can define the available percentage of tables to avoid over working kitchen or floor staff. Creating Table Blocks for common table set ups and special occassions. Can optionally 'over book' to fit in with appropriate warnings. Staff can choose between Venues that management have defined.
Setup wizard gets you quickly started with the most common features. Then configure new features as and when you need them to avoid overload.
Create a Visual Layout rather than selecting tables from a list. Touch Screen support or use a mouse to select tables and see what is where.
Simple quick and easy charts and reports to see performance and bookings. Management can use to indicate performance and optimize reservation strategies.
As bookings are made the customer details are automatically stored. These can be used for returning bookings, as well as marketing to contact for promotions, etc.
See which customers have arrived, who is about to arrive and which tables need to be cleaned. Mark arrivals, walkins and see an overview quickly. Ideal for busy staff.
iMagic Restaurant Reservation is an easy to use software system that manages your reservations, customers and table management. The system enables you to manage more reservations efficiently, monitor performance of reservations over time and helps to achieve repeat business. The result is less cost to you and more resources being freed allowing you to grow your business.
Managers wanting more
efficient ways of managing reservations.
Management of guests helping you to stay in contact and increase repeat visits.
Tracking performance of marketing campaigns, keeping well performing advertising and
dropping more expensive less useful advertising and promotions.
Help in managing special event reservations, table management and group bookings.
iMagic has been developing
software for over 20 years. Our focus is on understanding our customers' needs.
Rather than focusing on technology first. Instead, we find the problems in a business
and then work towards a technical solution. Technology should be in place to serve people
and fulfill those needs.
Many years of experience.
Understand the restaurant business.
We put people first, technology second. It seems to work that way.